Whats Coming To D365 Customer Service In 2025 Release Wave 2

What’s New In Dynamics 365 Customer Service: Wave 2 2025 Release| Live ...

What’s New In Dynamics 365 Customer Service: Wave 2 2025 Release| Live ... The 2025 release wave 2 plan covers all new functionalities planned to be delivered to market from october 2025 to march 2026. in this article, you'll find the product overview and what's new and planned for dynamics 365 customer service. Just as have done before, i am creating a series of videos highlighting the new features that are part of this release wave. this third video in the series i discuss what is coming for d356.

Microsoft D365 2025 Release Wave 1, Whats In?

Microsoft D365 2025 Release Wave 1, Whats In? A deep dive into dynamics 365 customer service release wave 2 2025. learn about new copilot features, ai powered automation, and key updates for agents and supervisors. These updates aim to lower agent workload, boost first contact resolution rates, improve customer satisfaction with faster service, and give supervisors real time insights into performance. Discover the new features and enhancements in d365 customer service and d365 field service from microsoft's 2025 release wave 2. Microsoft has just released the 2025 wave 2 notes for dynamics 365 business applications and the power platform, and i couldn’t wait to dive in. over the past few days, i’ve been going through the details to get a solid understanding of what’s coming as part of this wave.

Microsoft 2025 Release Wave 1: AI-powered Improvements Coming To ...

Microsoft 2025 Release Wave 1: AI-powered Improvements Coming To ... Discover the new features and enhancements in d365 customer service and d365 field service from microsoft's 2025 release wave 2. Microsoft has just released the 2025 wave 2 notes for dynamics 365 business applications and the power platform, and i couldn’t wait to dive in. over the past few days, i’ve been going through the details to get a solid understanding of what’s coming as part of this wave. This topic lists features that are planned to release from october 2025 through march 2026. because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. What’s coming in dynamics 365 release wave 2 2025: autonomous ai agents and copilot expand across sales, customer service, field service, finance, supply chain, commerce, and smb. expect dynamics 365 new features that cut manual work, improve data visibility, and increase execution speed. The 2025 release wave 2 plans, officially published on july 16, 2025, outline new capabilities scheduled for release. these updates span across microsoft dynamics 365 and microsoft power platform, with a strong emphasis on ai driven productivity, copilot integration, and streamlined user experiences. Covering new features and enhancements rolling out from october 2025 to march 2026, this release focuses on ai powered assistance, smarter omnichannel experiences, deeper insights for supervisors, and advanced automation for routing and workforce management.

What's coming to D365 Customer Service in 2025 Release Wave 2